When you schedule a carpet cleaning appointment with Totally Green Totally Clean, you’ll want to know what to expect. First, our cleaning technician will give you a call before they arrive for the appointment. We begin our cleaning process by doing a walkthrough with you of all the areas that need to be cleaned. Please point out any stains and high traffic areas you have. The carpet cleaning technician will discuss various spots and stains, furniture moving, and other cleaning related matters with you. Next, our cleaning process will begin. Afterwards, he or she will also complete a post-carpet cleaning inspection with you to make sure you’re satisfied with our work. If you have any questions, concerns, or ways to prevent further staining, don’t hesitate to have a discussion with our technician. We’re more than happy to help.